A productive work environment

I read this in Strategy Maps, Robert Kaplan, David Norton

A recent book identifies twelve questions that describe a productive work environment.

1. Do I know what is expected of me at work?
2. Do I have the materials and equipment I need to do my work right?
3. At work, do I have the opportunity to do what I do best every day?
4. In the last seven days, have I received recognition or praise for doing good work?
5. Does my supervisor, or someone at work, seem to care about me as a person?
6. Is there someone at work who encourages my development?
7. At work, do my opinions seem to count?
8. Does the mission/purpose of my company make me feel my job is important?
9. Are my coworkers committed to doing quality work?
10. Do I have a best friend at work?
11. In the last six months, has someone at work talked to me about my progress?
12. This last year, have I had opportunities at work to learn and grow?

Responses to these questions can provide a measurement of a healthy organizational climate.

Marcus Buckingham and Curt Coffman, First, Break All the Rules: What the World’s Greatest Managers Do Differently (New York: Simon & Schuster, 1999).5. For further work on measuring a healthy organization climate, see D. Pratt, The Healthy Scorecard: Delivering Breakthrough Results That Employees and Investors Will Love! (Victoria, BC: Trafford Publishing, 2001).