Books

Start with Why – An Honest Ad

Early in the twentieth century, the English adventurer Ernest Shackleton set out to explore the Antarctic. Roald Amundsen, a Norwegian, had only just become the first explorer ever to reach the South Pole, leaving one remaining conquest: the crossing of the continent via the southernmost tip.

This was not luck. This was because Shackleton hired good fits. He found the right men for the job. When you fill an organization with good fits, those who believe what you believe, success just happens. And how did Shackleton find this amazing crew? With a simple ad in the London Times.

Compare that to how we hire people. Like Shackleton, we run ads in the newspaper, or on the modern equivalents, Craigslist or Monster.com. Sometimes we hire a recruiter to find someone for us, but the process is largely the same. We provide a list of qualifications for the job and expect  that the best candidate will be the one who meets those requirements.

The issue is how we write those ads. They are all about WHAT and not about WHY. A want ad might say, for example, “Account executive needed, minimum five years’ experience, must have working knowledge of industry. Come work for a fantastic, fastgrowing company with great pay and great benefits.” The ad may produce loads of applicants, but how do we know which is the right fit?

Shackleton’s ad for crew members was different. His did not say WHAT he was looking for. His ad did not say:

“Men needed for expedition. Minimum five years’ experience. Must know how to hoist mainsail. Come work for a fantastic Captain.”

Rather, Shackleton was looking for those with something more. He was looking for a crew that belonged on such an expedition. His actual ad ran like this:

“Men wanted for Hazardous journey. Small wages, bitter cold, long months of complete darkness, constant danger, safe return doubtful. Honour and recognition in case of success.” 

The only people who applied for the job were those who read the ad and thought it sounded great. They loved insurmountable odds. The only people who applied for the job were survivors. Shackleton hired only people who believed what he believed. Their ability to survive was guaranteed. When employees belong, they will guarantee your success. And they won’t be working hard and looking for innovative solutions for you, they will be doing it for themselves.